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MTB Suspension Service Procedures

November 15th, 2022

PRESS RELEASE: Cane Creek Cycling Components

Cane Creek Cycling Components announces their mountain bike suspension service procedures are available to the public. For the first time ever, Cane Creek publishes its service procedures and makes tools available for bike shops and dealers to perform Cane Creek suspension service.

Cane Creek has been making mountain bike suspension for decades but has restricted service to authorized service centers. Cane Creek maintains those looking to perform service still need proper Cane Creek specific tools along with a vacuum oil fill machine for all dampers and nitrogen for all shocks.

“Our hope is to be as transparent as possible about the tools and experience needed to properly service Cane Creek suspension, these services are not simple and we appreciate the work Service Centers have to do”ā€”Nate Field, Cane Creek Service CenterĀ Mgr.

Equipped dealers and shops can now access step-by service procedures atĀ www.CaneCreek.comĀ and order tools directly from Cane Creek and other designated Distributors and International Service Centers.

Service instructions are available for Double Barrel CS, Double Barrel Inline, DBIL, DB Kitsuma, Helm and Helm MKII forks. For anything beyond a standard service or for warranty consideration, suspension will still need to go through authorized service centers.

Cane Creek Authorized Service Centers are listed on Cane Creek’sĀ Dealer Locator. Cane Creek will not directly recommend any service other than authorized service centers and no one else will be added to the dealer locator as a service center.

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Reed Mann

Design Engineer
Name: Reed Mann
Position: Design Engineer
Year started: 2022
Best part of being a part of the Cane Creek family: Ā It’s very refreshing to work for a small, tight-knit company where we all share the same passions and to develop new products that make cycling better for everyone.
What youā€™ll find me doing on the weekends: Obviously riding bikes, but also wrenching on bikes or cars, exploring the mountains, and watching F1 races.
How I got here (at Cane Creek): Feeling pretty unfulfilled with a corporateĀ engineering job, I happened to see that Cane Creek was hiring. I jumped at the opportunity to get my hands dirty working on the latest bike tech and was fortunate enough to be offered the position.