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eligibility requirements

Program currently open to North American cycling industry professionals.

industry pro purchase program rules

  • Your industry pro account is to purchase gear for your own personal use only – not for your spouse, partner, friends, co-workers, adventure buddies… or anyone else but you. We do monitor purchases for abuse, and deviating from this policy will endanger your access to this program. Occasionally we may offer “friends and family” promotions, and you will be notified about the details, timelines, and restrictions via email. Until then, this account and discount is for you only.
  • An online account will be created using your provided email address, and your pricing will be reflected when you are logged in.
  • After 1 year of program eligibility, you may be asked to re-apply.
  • Be discreet about your Industry Pro Purchase discount, but encourage your professional peers to apply.
  • All shopping must be made online at; may not be combined with other retail promos or any coupon codes. You will not be allowed to apply your discount to any items on sale or any running promotional programs. This discount does not extend to Cane Creek dealers, service centers, or other partners.
  • Account information must not be shared, and you must place all Industry Pro Program orders yourself. Payment is via credit card only, and the name on the credit card must match the name of purchasing professional.
  • Be 100% certain of your fitment prior to ordering; NO returns or exchanges allowed on Industry Pro Purchase orders. All orders are final.
  • Industry Pro Purchase discounts are not active for any newly released Cane Creek product for up to 90 days after release.
  • Industry Pro Purchase discounts are not active for any limited edition Cane Creek products
  • Not all Cane Creek products are eligible for EP pricing
  • Industry Pro Purchase Program customers are not eligible for free shipping
  • Cane Creek Cycling Components reserves the right to alter or cancel the Industry Pro Purchase Program at any time, without announcement. Cane Creek Cycling Components will consider each application on a case-by-case basis and reserves the right to allow or deny Industry Pro Purchase Program participation at any time. Discount is limited to registered user and should not be advertised. Applies only to purchases at and may not be combined with any other discount or offer.

We have temporarily paused our industry pro program

  • Due to supply chain issues, and high demand across all sales channels, we have temporarily suspended our Industry Pro Purchase Program. All orders placed prior to October 20, 2021 will still be accepted and fulfilled in line with their stated lead times.
  • Unfortunately extended lead times do not allow for us to achieve our commitment to service, quality, and high performance. We hope to reintroduce this program in the future; you will need to reapply for access.

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