EMPLOYMENT

Job Description – Sales Leader

Reports to:  President   

Position Summary:

The Sales Leader is responsible for maintaining and growing business via supporting, leading, training, motivating, and coaching the sales team in the methods, attitude, and behavior most conducive to success while ensuring alignment with Cane Creek’s Why. He/she will design and implement sales strategies and activities that deliver the necessary sales growth, profit, and “brand health” for Cane Creek’s continued success. 

 Responsibilities Include:   

• Foster a can-do, positive, solution-oriented sales department culture that is aimed at selling cycling and the Cane Creek brand.
• Establish a market intel gathering mentality amongst the team to enable management to make the most informed decisions possible.
• Establish, develop and maintain positive business and customer relationships. Maintain customer files and information in database.
• Attend industry events to provide sales support, generate leads, evaluate sales activities, strategies and strengths of competitors, identify new market and customer opportunities and evaluate the success and perception of Cane Creek brand and products.
• Review and compare monthly sales results to goals and take corrective action where necessary and provide ongoing sales forecasts and field intelligence.
• Provide sales input and forecasts for annual budget planning process.
• Formulate pricing that meets company margin requirements and positions company products as competitively as possible.
• Lead the team in developing and executing annual travel and event plans while staying within budget and ensuring optimal ROI.
• Define and lead strategies through coordination with senior management, sales, marketing, product management and engineering teams that will deliver innovative solutions for customers and grow the business in line with company goals and objectives.
• Identify and manage opportunities for sales process improvement and ensure clear and concise documentation for all sales processes and procedures.
• Manage customer expectations and ensure infrastructure and culture support a high level of customer satisfaction.
• Monitor customer, market and competitor activity and provide feedback on customer needs, problems, interests, competitive activities, and potential for new products.
• Operate as an ambassador of Cane Creek Cycling Components. Positively represent the company and products serving as a face of the company.

Minimum Qualifications:

• Bachelor’s degree and/or 10+ years of successful sales experience
• Proven record of successful team leadership
• Results-oriented with a proven ability to meet or exceed goals
• Excellent interpersonal and communication skills
• The ability to take initiative and lead
• Ability to establish and maintain strong internal and external relationships
• Ability to present and sell to all levels of an organization
• Strong customer-focused orientation
• High energy team player with strong social skills
• Willing to travel world-wide, up to 50% of the time
• A love of cycling and industry knowledge is preferred

Job Description – Suspension Technician

Reports to:  Suspension Manager   

Position Summary:

The Suspension Technician is responsible for the assembly process of Cane Creek suspension products. He/she will organize and execute the assembly of suspension products in the suspension assembly areas. The Suspension Technician is responsible for build and quality related procedures and will execute quality checks on said procedures. 

 Responsibilities Include:   

• Follow detailed assembly instructions, processes and procedures.
• Assemble various products in the suspension areas; focusing on quality. 
• Comply with policies, guidelines, and regulatory requirements per the company.
• Report problems with quality, processes, equipment and materials to Production Supervisor.
• Maintain a clean and organized work area to facilitate manufacturing functions.
• Attending informational meetings and trainings as necessary.
• Document actions by completing production and quality forms.
• Perform quality and procedure checks on a regular basis. Perform QC checks every on 30 minute cycles.
• Perform first article and bill of materials (BOM) checks for any builds starting. 
• Input information into the ERP system, putting completed shocks and parts away as needed.
• Troubleshoot problems with suspension products, work to find solutions to problems and provide training on those solutions.
• Review production schedule to determine available parts for build orders.
• Responsible for tracking disposables, wear items, and tools.
• Process and sort Return Authorizations (RA’s) for the suspension rework team.
• Responsible for clearly communicating production needs to supervisor and related department leads.
• Other duties as assigned.
• Contribute to team effort by accomplishing related results as needed.

Minimum Qualifications:

• Ability to read and comprehend procedures written in English.
• Knowledge with suspension products and systems.
• Experience in a manufacturing facility is preferred.
• Ability to stand for long periods of time.
• A focus on quality and safety.
• Good judgment and decision making skills.
• Results/goal driven personality.
• Ability to positively communicate well with others.
• A love of cycling and industry knowledge is preferred

Job Description – Junior Purchasing Coordinator

Reports to:  Director of Supply Chain

Position Summary:

The Purchasing Coordinator is responsible for placing purchase orders based on minimum and maximum inventory levels, usage, and MRP driven purchasing suggestions. He/She will follow up with vendors, maintain accurate and current dates, quantities, and pricing in the ERP system. This position will also work closely with Sales and Operations to identify and expedite required inventory.

Responsibilities Include:  

• Maintain purchasing related data in the ERP database.
• Coordinate carrier pick up and shipping schedules for domestic and overseas shipments and manage data entry for shipping documents.
• Support Accounts Payable on resolution of vendor payment issues when necessary.
• Identify and expedite key parts in the event of product shortage.
• Manage inventory of general office supplies and place routine orders based on usage.
• Assist with purchasing raw materials, packaging, and subcontracted products and services.
• Assist with logistic reports for costing purposes of raw materials, packaging, products, and shipping.
• Consult catalogs and other references to obtain specifications and prices.
• Maintain files and records of materials and prices.
• Negotiate pricing and terms with new and established vendors.
• Contact vendors and suppliers for quotes and follow up on outstanding purchase orders.
• Resolve pricing discrepancies with vendors; follow up on delivery and quality issues.
• Provide administrative support to the production, sales and customer service team as needed.

Minimum Qualifications:

• 2+ years of purchasing experience preferred.
• Familiarity with MRP.
• Experience with international vendors and logistics preferred.
• Detail oriented.
• Familiarity with sourcing and vendor management.
• Solid judgment along with decision making skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills.
• A love of cycling and industry knowledge is preferred.

Apply for Junior Purchasing Coordinator Position