Job Description – Suspension Technician

Reports to:  Suspension Manager  

Position Summary:

The Suspension Technician is responsible for the assembly process of Cane Creek suspension products. He/she will organize and execute the assembly of suspension products in the suspension assembly areas. The Suspension Technician is responsible for build and quality related procedures and will execute quality checks on said procedures.

 Responsibilities Include:  

• Follow detailed assembly instructions, processes and procedures.
• Assemble various products in the suspension areas; focusing on quality.
• Comply with policies, guidelines, and regulatory requirements per the company.
• Report problems with quality, processes, equipment and materials to Production Supervisor.
• Maintain a clean and organized work area to facilitate manufacturing functions.
• Attending informational meetings and trainings as necessary.
• Document actions by completing production and quality forms.
• Perform quality and procedure checks on a regular basis. Perform QC checks every on 30 minute cycles.
• Perform first article and bill of materials (BOM) checks for any builds starting.
• Input information into the ERP system, putting completed shocks and parts away as needed.
• Troubleshoot problems with suspension products, work to find solutions to problems and provide training on those solutions.
• Review production schedule to determine available parts for build orders.
• Responsible for tracking disposables, wear items, and tools.
• Process and sort Return Authorizations (RA’s) for the suspension rework team.
• Responsible for clearly communicating production needs to supervisor and related department leads.
• Other duties as assigned.
• Contribute to team effort by accomplishing related results as needed.
  
  Minimum Qualifications:

• Ability to read and comprehend procedures written in English.
• Knowledge with suspension products and systems.
• Experience in a manufacturing facility is preferred.
• Ability to stand for long periods of time.
• A focus on quality and safety.
• Good judgment and decision making skills.
• Results/goal driven personality.
• Ability to positively communicate well with others.

A love of cycling and industry knowledge is preferred