LIMITED ONE (1) YEAR WARRANTY ON SUSPENSION PRODUCTS
Subject to the limitations, terms and conditions hereof, Cane Creek warrants, to the original retail owner of each new Cane Creek suspension product, that the Cane Creek suspension product, when new, is free from defects in materials and workmanship. This warranty expires one (1) year from the date of the original Cane Creek suspension product retail purchase from an authorized Cane Creek dealer or from a Cane Creek authorized Original Equipment Manufacturer where Cane Creek suspension is included as original equipment on a purchased bike, unless otherwise dictated by requirement of law.
TERMS OF WARRANTY
This warranty is conditioned on the Cane Creek suspension product being operated under normal conditions and properly maintained as specified by Cane Creek. This warranty is only applicable to Cane Creek suspension purchased new from an authorized Cane Creek source and is made only to the original retail owner of the new Cane Creek suspension product and is not transferable to subsequent owners. This warranty is void if the Cane Creek suspension product is subjected to abuse, neglect, improper or unauthorized repair, improper or unauthorized service or maintenance, alteration, modification, accident or other abnormal, excessive, or improper use. Should it be determined, by Cane Creek in its sole and final discretion, that a Cane Creek suspension product is covered by this warranty, it will be repaired or replaced, by a comparable model, at Cane Creek’s sole option, which will be conclusive and binding.
Cane Creek components are designed for use only on bicycles that are pedal powered or pedal assisted.
This limited warranty does not apply to normal wear and tear, malfunctions or failures that result from abuse, neglect, improper assembly, alteration or modification, improper or unauthorized repair or maintenance, crash, accident or collision, or other abnormal, excessive or improper use.
Wear and tear parts are subject to damage as a result of normal use, failure to service according to Cane Creek recommendations, and/or riding or installation in conditions or applications other than recommended.
Wear and tear parts include:
- Air sealing O-rings
- Bearings
- Bottom out pads
- Bushings
- Corrosion
- Dust seals
- Foam rings, Glide rings
- Rear shock mounting hardware and main seals
- Rubber moving parts
- Stripped threads/bolts (aluminum, titanium, magnesium or steel)
- Upper tubes (stanchions)
This warranty shall not cover damages caused by the use of parts of different manufacturers or parts that are not compatible or suitable for use with Cane Creek components.
THIS IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.
To the extent allowed by local law claims under this warranty must be made during the warranty period and within one (1) year following the date on which any such claim arises.
When making a claim under this Limited Warranty you will be required to provide to an authorized Cane Creek
Warranty Center:
- The Product (or the affected part) and
- A copy of the original proof of purchase, which clearly indicates the name and address of the seller, the date and place of purchase, the product part number and if utilized, a serial number. If Cane Creek products are sold as part of a complete bicycle, the bicycle brand, model, model year, and serial number should be included.