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If the elastomers show a noticeable difference in softness over time, or if they are cracked, deformed, or damaged in anyway you can replace them. If using the correct elastomer for your riding weight the elastomers should last thousands of miles.
Ben Rea answered on July 6, 2023 store managerYes we have a weight range chart on the eeSilk instructions: https://canecreek.com/wp-content/uploads/2022/02/AAE0311_eeSilk_Instructions_2022_02_25.pdf
Ben Rea answered on June 12, 2023 store managerHi Angel,
For a 180lb rider weight, I will recommend using the preinstalled #5 elastomer. The elastomer chart can be found in the eeSilk Installation Instructions - https://canecreek.com/wp-content/uploads/2022/02/AAE0305_eeSilk_Instructions_1_25_2022-1.pdf
Chris DeLuise answered on May 3, 2023Sorry, no questions were found
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I had tube measured with a drop in taper gauge and it measured at 26 mm. The seat post was stamped as 25.4. The shim was too big… I used an aluminum can.
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I just installed this and rode it a little so far.
Unlike many reviewers online, I had no problems with the installation. I believe their issues are due to user error. Seems to be a great design.
But I think it is a bad marketing decision by Cane Creek to insist on shipping these with no choice for elastomer.
It is not just rider weight that factors in here, but maybe more importantly the type of riding.
E-bikers hitting potholes is a very different issue from a mountain biker on real mountain bike trails, even if they weigh the same.
Forcing me to go through the swap procedure, expense, and hassle, followed by never having a need for my Medium elastomer, puts a needlessly bad end to the purchase and install experience for me.
The question is Why I bought this item?
I bought it because while riding my very expensive Reise miler bike, this element unexpectedly simply broke off!!!!
it was clearly made of some crappy china metal. Bravo Cane Creek I almost die .
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